FAQ
What should the customer know about your pricing (e.g., discounts, fees)?
Fair pricing and a money back guarantee are always offered.
What is your typical process for working with a new customer?
After initial consultation, a thorough home inspection is followed by a detailed explanation of the process necessary to rid your premises of unwanted visitors.
What education and/or training do you have that relates to your work?
-NYSDEC Certified Nuisance Wildlife Control Operator #2852 -15+ years experience with Terminix Pest Control
How did you get started doing this type of work?
Wildlife control started as a hobby (and necessity) at an upstate home, involving groundhogs, raccoons, opossums, bats, rodents, foxes and coyotes. Referrals and removal efforts spread to neighbors and beyond, leading to a lengthy career in pest removal.
What types of customers have you worked with?
Homestead Wildlife Solutions has worked with customers seeking exclusion of rodents, bats, snakes and many other creatures in commercial and residential settings alike.
Describe a recent project you are fond of. How long did it take?
A recent four-day effort toward the removal of bats and squirrels from a mere two-year-old home affirmed the dedication and efficiency of HWS. The overall work included removal and replacement of insulation from the home's entire attic, and complete disinfection of the attic due to the presence of droppings.
What advice would you give a customer looking to hire a provider in your area of work?
-Do your homework; research many options. -Don't pay in full until the problem is COMPLETELY corrected. -Get follow-up dates in writing; if the job is not done correctly, the problem will return. HWS ensures thorough, diligent work.
What questions should customers think through before talking to professionals about their project?
Just one: How dedicated is your exclusion expert? A true professional not only has the knowledge and experience to complete any exclusion, but is also confident enough to back their work with a lifetime guarantee, just like Homestead Wildlife Solutions does.
